Any amount once added to the Fx11 account of the user can't be refunded back to the user in any case,
and the amount can be used to join the leagues, fun features and Contest(s) organised by Fx11.
The individuals using the services and Fun Features provided by Fx11 are not permitted to cancel
any transaction which has been once confirmed. However, Fx11 is authorised to permit any user to
cancel a transaction and refund the transaction amount paid by the user at its sole and absolute
discretion, in an event:
If the User sends a written request to Fx11 from the registered email ID to cancel such payment;
or
If the payment is made for participation in the paid version(s) of the Contest(s), the
cancellation
request must be received at least 2 days prior to the commencement of the round in respect of
which
the payment is made; Fx11 shall not be liable to refund any amount thereafter.
Fx11 reserves the rights to refund the transaction amount to the user in the above-mentioned case at its
sole
and absolute discretion post deducting applicable cancellation charges and taxes. Further, amid the
transaction
process, the users should take note of the additional terms and conditions which significantly govern
the
transaction. In an event wherein the clauses defined in additional terms and conditions conflict with
the
present Terms and Conditions defined by Fx11, the additional terms and conditions associated with
transactions
shall prevail. The refund is only applicable to the amount used to join any league and shall be refunded
to the
Fx11 User Account source, as deducted.
In case of any unforeseen event, e.g., Force Majeure, event cancellation, or technical errors and
others,
only league joining amount will be refunded as used to join the league, there will be no claim on the
winning
as per the rank.